Return Policy

Here at Home & Office Phone Depot we want you to be totally convinced that what you've purchased is the right product for you. That's why we offer a 30-day money-back guarantee on all of the products that we sell. If you're not absolutely pleased with your purchase, we'll be happy to make an exchange or refund the purchase price. Product warranties are also backed by the manufacturers own guarantee.

Return Policy:

Full refunds of the purchase price will be available for up to 30 days from the day you receive your order. You must request a Returned Merchandise Authorization (RMA) number by email during this 30-day period to qualify for a refund. If your return is in any way a result of an error by Home & Office Phone Depot, we will provide you with a prepaid mailing label to the return the merchandise and will happily refund all applicable shipping costs paid on the product(s) you are returning.

If the return is not a result of an error by Home & Office Phone Depot, you will be responsible for all shipping costs incurred for the order and any costs associated with returning the item(s). You must send your return using a reliable carrier that offers tracking (such as Airborne Express, UPS, FedEx, or Registered Mail). It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive at the Home & Office Phone Depot Fulfillment Center in their original condition. No refunds will be available after the 30-day period has expired.

A Return Merchandise Approval (RMA) is required to make a return, and THE RMA MUST BE CLEARLY DISPLAYED ON THE EXTERIOR OF THE PACKAGE, OR IT WILL BE REJECTED BY THE CENTER.

Issuance of Credit:

If you purchased by credit card, your card will be credited for the applicable amount within 10 business days of receipt of the returned merchandise. If you paid by check or money order, you will receive a check from Home & Office Phone Depot for the full applicable amount of the return by mail approximately 2-4 weeks after the returned product has been received at the Home & Office Phone Depot Fulfillment Center. If you are interested in exchanging one product for another, you will need to return the unwanted item and submit a completely new order (either online or by phone) for the product you would like to purchase.

Important Notes and Restrictions:

Refunds will not be available if the returned products have been damaged or altered in any way before arriving at the Home & Office Phone Depot Fulfillment Center.

Make certain to use the original packaging when returning an item to ensure that it arrives in the same condition it was in when you received it.

As a safeguard against potential abuse, Home & Office Phone Depot reserves the right to deny a refund to anyone who has made what we determine to be excessive returns.